Communications Chain of Command

ERCSD Chain of Communication

East Ramapo Central School District’s primary motivator is the well-being of our young people by providing a healthy, safe, supportive, engaging, and challenging learning environment.

Chain of Communication refers to communication levels that guide our community to the best person to speak with regarding questions that arise in a school system. At the first level sits the department or staff closest to the issue. For example, if it is a classroom issue, ask the classroom teacher; if it is a transportation issue call transportation; if you are unsure, start at the building principal's office. If it is found that the issue requires additional attention, it will be pushed to the next level. If the matter is unresolved after engaging with staff at the final level, you are welcome to contact the Superintendent of Schools. Please note, that if any level has been overlooked, you will likely be redirected to the appropriate department or staff to resolve the question or concern quickly and effectively.

ERCSD embraces the belief that through joint work between the district, principals, teachers, parents and families, and students we will excel in all that we do. In service of inclusive excellence, ERCSD strives for positive collaborative interactions and communication between the district, principals, teachers, parents and families, and students.

	Level 1	Level 2	Level 3	Level 4	Level 5
Academics/Student Progress	Classroom/Subject Teacher	MS HS Guidance Elementary go to Level 3 (School Principal)	School Principal	Executive Director Elementary/ Secondary Education	Asst Supt for Curriculum & Instruction
Academic Intervention Services (AIS)/Response to Intervention (RTI)	Classroom/Subject Teacher	School Principal	Executive Director Elementary/ Secondary Education	Asst Supt for Curriculum & Instruction
Athletics	Coach	Athletic Coordinator	Director of Physical Education, Health and Athletics	Asst Supt for Curriculum & Instruction
Athletic Facilities	Head Custodian	Director of Physical Education, Health and Athletics	Director of Facilities	Assistant Superintendent Business
Athletic Injuries	Coach	Athletic Trainer	School Nurse	Director of Physical Education, Health and Athletics	Asst Supt for Curriculum & Instruction
Behavior & Classroom Procedures	Classroom/Subject Teacher	School Principal	Executive Director Elementary/ Secondary Education	Asst Supt for Curriculum & Instruction
Board of Ed. Policies	ERCSD BoE Policies	Superintendent	District Clerk
Budget/ Taxes/ Payroll	Assistant Superintendent Business
Building & Grounds	Head Custodian	School Principal	Director of Facilities	Assistant Superintendent Business
Counseling Services	School Specialist (Psychologist/ Social Worker)	School Principal	Supervisor of Clinical Services	Assistant Superintendent for Student Support Services
Curriculum	Classroom/Subject Teacher	School Principal	Executive Director Elementary/ Secondary Education	Asst Supt for Curriculum & Instruction
Dignity for All Students (DASA)	Classroom/Subject Teacher	School Principal	Security and Safety Coordinator
Multilingual Learners and World Languages	Classroom/Subject Teacher	School Principal	Academic Standards Facilitators for Multilingual Learners and World Languages	Assistant Superintendent for Student Programs, Assessment and Evaluation
Attendance	School Secretary	School Nurse	School Principal	Academic Standards Facilitators for Multilingual Learners and World Languages	Assistant Superintendent for Student Programs, Assessment and Evaluation
Educational Staff Conduct	Staff member	School Principal	Safety and Security Coordinator
Employment/ Personnel	OLAS Jobs	Director of Personnel
Co-curricular Activities (Non-Arts)	Extracurricular Activity Program	Activity Advisor	School Principal	Executive Director Elementary/ Secondary Education	Asst Supt for Curriculum & Instruction
Facilities Use	Director of Facilities	Assistant Superintendent Business
Fine and Performing Arts	Classroom/Subject Teacher	School Principal	Director of Fine and Performing Arts	Asst Supt for Curriculum & Instruction
Fine and Performing Arts/Co-curricular Activities	Activity Directors and Advisors	Director of Fine and Performing Arts	Asst Supt for Curriculum & Instruction
Performing Arts Facilities	Head Custodian	Director of Fine and Performing Arts	Director of Facilities	Assistant Superintendent Business
Food Service	Building Cafeteria Staff	School Principal	Food Service Coordinator	Assistant Superintendent Business
Meal Program	Food Service Coordinator	Assistant Superintendent Business
Medical/Health and Wellness	School Nurse/School Specialist	School Principal	District Health Coordinator	Assistant Superintendent for Special Student Services
Registration and Residency	Registration Office	Director of Central Registration	Executive Director of Technology & Information Management
Safety and Security	School Principal	Coordinator of Safety
Special Education	Classroom/Subject Teacher	School Principal	Director of Special Student Services	Assistant Superintendent for Pupil Personnel Services
Technology: Instructional Software Training or Curriculum	Classroom/Subject Teacher	School Principal	Director of Instructional Technology & Curriculum Development	Asst Supt for Curriculum & Instruction	Executive Director of Technology & Information Management
Technology: Student Tech Support	Lhric Help Desk https://lhric.service-now.com/student	Technology & Information Management	Executive Director of Technology & Information Management
Technology: Chromebook/Hotspot request or District-assigned damaged device	Classroom Teacher/School Administrators/School Secretary	School Principal	Executive Director of Technology & Information Management
Technology: Student Information System	School Secretary	Technology & Information Management er-data@ercsd.org	Executive Director of Technology & Information Management
Technology: Blackboard Mass Notification System/Robocalls	School Secretary	cneils@ercsd.org	Executive Director of Technology & Information Management
Transportation	Bus Driver	Transportation Secretary	Director of Transportation	Assistant Superintendent Business
Universal Pre-K	Coordinator of UPK	Assistant Superintendent for Student Programs, Assessment and Evaluation
District Social Media Website: ercsd.org Twitter: EastRamapoCSD Instagram: EastRamapoCSD Facebook: @EastRamapoCSD	Rockland BOCES Communications- Public Information Specialist
Superintendent Suspensions	School Principal	Executive Director Elementary/ Secondary Education	Asst Supt for Curriculum & Instruction

Communications Chain of Command

ERCSD Chain of Communication

Academics/Student Progress

Academic Intervention Services (AIS)/Response to Intervention (RTI)

Athletics

Athletic Facilities

Athletic Injuries

Behavior & Classroom Procedures

Board of Ed. Policies

Budget/ Taxes/ Payroll

Building & Grounds

Counseling Services

Curriculum

Dignity for All Students (DASA)

Multilingual Learners and World Languages

Attendance

Educational Staff Conduct

Employment/ Personnel

Co-curricular Activities (Non-Arts)

Facilities Use

Fine and Performing Arts

Fine and Performing Arts/Co-curricular Activities

Performing Arts

Facilities

Food Service

Meal Program

Medical/Health and Wellness

Registration and Residency

Safety and Security

Special Education

Technology: Instructional Software Training or Curriculum

Technology:

Student Tech Support

Technology:

Chromebook/Hotspot request or District-assigned damaged device

Technology:

Student Information System

Technology:

Blackboard Mass Notification System/Robocalls

Transportation

Universal Pre-K

District Social Media

Website: ercsd.org

Twitter: EastRamapoCSD

Instagram: EastRamapoCSD

Facebook: @EastRamapoCSD

Superintendent Suspensions